Motorcycle tour
bookings: Please take the time to read our booking
conditions set out below...
To make a booking
All bookings are made with Hidden
Places Adventure Tours Ltd T/A Gecko
Travel (ATOL Number 5318) and by
confirming a booking you are
agreeing to the conditions set out
below as well as to the General
Information detailed above. To
secure a booking, Gecko Travel needs
a completed booking form and the
necessary deposit or full payment
for travel within 60 days. Persons
booking by fax, e-mail or telephone,
will be deemed to have read these
terms and conditions and have signed
the booking form. A booking is
accepted and a contract is entered
into when we issue you with a
written confirmation of booking. The
contract, including all matters
arising from it, is subject to
English Law and the exclusive
jurisdiction of the English Courts.
We reserve the right to decline any
booking at our discretion.
Payment for the holiday
If you are booking more than 60 days
prior to the date of departure you
will need to send 10% of the total
cost of the holiday as a deposit.
The balance of all monies due must
be paid to us not later than 60 days
before departure (or immediately if
booking less than 60 days prior to
departure). In the event of
non payment of the balance we reserve
the right to cancel your booking and
cancellation charges will apply. A
1% surcharge will be levied if the
final balance/full payment is made
by credit card.
If you cancel your booking
Should you wish to cancel your
booking, the following cancellation
charges will be imposed. They are
calculated from the day your
cancellation is received in writing:
-
More than 60 days prior to
departure – retention of deposit
-
Between 30 and 59 days prior to
departure – 50% of total tour
price
-
Between 14 and 29 days prior to
departure – 90% of total tour
price
-
Less than 14 days – 100% of
total tour price
Transferring of bookings
In certain circumstances, which we
consider to be reasonable, you may
be able to transfer your booking to
another suitable person. This can
only be permitted if all suppliers
(e.g. the airline) agree to accept
the transfer. If a transfer is
acceptable then we will need to make
an administration charge of £50 per
person plus any charges levied by
suppliers.
If we cancel your tour
We will not cancel your tour unless
(a) we are forced to do so by
circumstances beyond our control
such as flight cancellations, war,
civil or political unrest or 'force
majeure'; or (b) because the minimum
number of bookings needed to operate
the tour have not been reached. In
the latter case we will not cancel
your tour less than 6 weeks prior to
the date of departure. If we cancel
the tour, we will offer you an
alternative tour if possible. If
this is not possible or not
acceptable to you, except under 5(a)
we will refund all payments made to
us in respect of the tour cost, but
we are not liable for any incidental
expenses you may have incurred.
Surcharges
We will absorb fluctuations in
exchange rates or increased costs of
less than 2%. Surcharges may,
however, be imposed up to 6 weeks
prior to departure due to rises in
excess of 2% in exchange rates,
increases in transport or other
costs, or if Government action
forces us to increase charges. If
any surcharge is imposed which
exceeds 10% of the tour cost, you
have the right to cancel your
booking within 7 days of the
notification of the surcharge and we
will refund any monies paid to us in
respect of the tour.
Complaints
If you have a complaint about your
tour you must make it known to your
tour leader as soon as possible so
that s/he is able to take
appropriate action at the earliest
opportunity. If you are not
satisfied with our response and you
feel your enjoyment of the tour will
be significantly affected you should
contact our office in Chiang Mai or
our Head Office in Portsmouth to
discuss how we might best resolve
the problem. If on return from your
tour you remain unsatisfied you must
notify us in writing within 30 days.
Liability
The Company will accept liability
for the negligence of its own
employees causing direct physical
injury to passengers only to the
extent that it is obliged to do so
under English Law. We cannot be held
responsible for any other mishaps to
yourself or your property, in
particular those arising as a
consequence of flight cancellations,
strikes, wars, riots, robbery,
sickness, quarantine, Government
intervention or other such
happenings. The Company will not
accept liability for damages caused
by the total or partial failure to
carry out the contract if the
failure is attributable to the
passenger; or unforeseeable or
unavoidable and attributable to a
third party unconnected to the
Company; or the result of
circumstances beyond the Company's
control; or the result of an event
that the Company even with all due
care and attention could not foresee
or forestall. Where the Company is
found to be liable for damages in
respect of its failure to carry out
the contract, the maximum amount of
such damages will normally be
limited to the price paid for the
tour. Where the damages relate to
the provision of transport by air,
sea or rail, or hotel accommodation,
any compensation payable will be
further limited by the Warsaw
Convention as amended by the Hague
Protocol 1955 (air), the Athens
Convention 1974 (sea), the Berne
Convention 1961 (rail) and the Paris
Convention 1962 (hotel
accommodation). Any independent
arrangements that you make which are
not part of the tour are entirely at
your own risk.
Transport
Details such as airline and aircraft
type will be confirmed at the time
of your booking. Please note that we
use scheduled airlines for all
flights. Timings of all transport
are estimates only. They may be
affected by operational
difficulties, weather conditions or
failure of passengers to check in on
time. Please also note that the
carriers' conditions of carriage
that apply to you have clauses that
limit or exclude liability. We do
not make any arrangements at the
outbound or inbound airports for
flight delays (airlines make
provision in this case) but we will,
however, if this affects your
outbound flight, do all we can to
make any necessary adjustments to
your itinerary to ensure that there
is a minimum knock-on effect to your
overall tour.
Warning:
Your booking is accepted on the
understanding that you realise the
hazards involved in a motorcycle
adventure holiday of this nature,
including injury, disease, loss or
damage to property, inconvenience or
discomfort. Our philosophy allows
for a certain degree of flexibility
on the tours, in itineraries,
activities and accommodation. It is
a condition of travelling with us
that you accept any necessary
flexibility, local inadequacies or
unpredictable events when they
occur. You must abide by the
authority of the tour leader and
your signing for sight of our form
acknowledges this. We reserve the
right to terminate your travel with
us immediately should you commit an
illegal act or your behaviour be
judged to be a danger or nuisance to
fellow travellers. Riding a
motorcycle deemed to be dangerous
will be dealt with by the tour
leader in whichever manner he/she
deems to be appropriate. When
you are allocated a motorcycle to
you on day one of your riding
section of the tour it will be your
responsibility. Your motorcycle
excess deposit payable before your
tour covers for any minor
damage caused by yourself while the
motorbike is in your responsibility.
In the event of a total insurance
right off you will be liable up to a
maximum of 500 GBP sterling.
It is important to us that you are
happy with your Motorcycle tour and
that you understand the nature of
our tours. We would, therefore, ask
that you take a few minutes to read
these booking conditions and if you
need clarification on any point
please do not hesitate to contact
us.
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